Subject: English Language Test - Vinay Patel
From: Vinay Patel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 10:26:51 -0400

| | Foreign Language Screening Test

Name | Vinay Patel    /  (250002) 7520657704    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | dear customer, we have found your problem regarding your purchased item, relax about item we will deliver your item shortly and working on status of delivery, so dont worry about item. After 24 hours your problem must sort out.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear customer, sorry regarding your purchased TV cabinet as you said but we will replace this item and provide you new unit of it after 24 hours we will send you new unit.

| |