Subject: English Language Test - Ankur Anand
From: Ankur Anand <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 09:29:17 -0400

| | Foreign Language Screening Test

Name | Ankur Anand    /  (91) 9693045628    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,
Your filled delivery address is not found . Kindly check it once and try to correct it now. Our delivery executive is waiting to ship your order . Kindly correct your current address as soon possible then we can proceed further for your delivery.
For any queries contact us on our official website or toll free number.

Best regards
Team LiveSalesman

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer,
We are really sorry for inconvenience . We will try to solve your problem as soon as possible. Our technical team will resolve your problem positively today onwards.
For any other quires you can contact our toll free number . We will resolve your issue positively.

Thank you for Shop with us.
Best regards
Team LiveSalesman

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