Subject: HFL Abandoned chat
From: Ashish Dabral <[email-masked]>
To: Faith Grethel <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 18 Nov 2015 14:52:59 +0530 (IST)

Hi Faith, 

There has been 1 Abandoned chat in HFL on dated 18 /11/2015 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availblity 
HFL 	6:30 AM 	1 	00:04:00 	Faith 
Total 		1 		

Regards 
Ashish Dabral