Subject: Secure Tabs Abandoned chats
From: Ashish Dabral <[email-masked]>
To: "Ann Bernadette. Tingson" <[email-masked]>, Emelyn Dunan <[email-masked]>
Cc: deeksha <[email-masked]>, Gokul Nair <[email-masked]>
Date: Tue, 17 Nov 2015 16:06:10 +0530 (IST)

Hi Both, 

There has been 2 Abandoned chats in Secure Tabs on dated 17 /11/2015 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availability 

Secure Tabs 	3:00 AM 	1 	00:06:54 	Ann,Emelyn 
Secure Tabs 	4:00 AM 	1 	00:01:35 	Emelyn 
Total 		2 		

Regards 
Ashish Dabral