Subject: Re: GE Abandoned Chats
From: Ashish Dabral <[email-masked]>
To: Surajit Bhadra <[email-masked]>, "Sona Kala. Chakma" <[email-masked]>, "Hari Kishore . Prasad" <[email-masked]>, "Rahul K. Singh" <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 14 Oct 2015 14:23:35 +0530 (IST)

Sorry the date is 13/10/2015 

Regards, 
Ashish Dabral 

From: "Ashish Dabral" <[email-masked]> 
To: "Surajit Bhadra" <[email-masked]>, "Sona Kala. Chakma" <[email-masked]>, "Hari Kishore . Prasad" <[email-masked]>, "Rahul K. Singh" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Wednesday, October 14, 2015 2:22:34 PM 
Subject: GE Abandoned Chats 

Hi All, 

There has been 2 Abandoned chat in GE on dated 12 /10/2015 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availblity 
GE 	1:00 AM 	1 	00:00:17 	Surajit,Sona,Hari,Rahul 
GE 	4:00 AM 	1 	00:00:58 	Sona,Hari,Rahul 
Total 		2 		

Regards, 
Ashish Dabral