Subject: Trainer Candidate - Varsha Singh
From: Varsha Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 07:19:56 -0400

| | Tech Support Test

Name | Varsha Singh
E-mail | [email-masked]
Phone Number | (91) 8126114231
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida near botenical garden

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Byju's | Buissness development associates | 17/03/2021 | 25000
Previous Employer 1 | HT media ltd | Sales executive | 7 /10/2020 | 22000
Previous Employer 2 | Nancy impex pvt Ltd | Production supervisor | 31 December 2019 | 15000

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | To handle the customer problem generate the need of customer converted in sales
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | A training duration in byju's some time it's very difficult to manage the time table bcz over there 13 to 14 hours working which is really hard for me.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Main difference between good customer service  and delivering, great customer service is that in the former you are only barely keeping your customers satisfied.
What according to you makes you a good candidate for this position? | Bcz I have capabilities to make comfortable and friendly people. Good communication skills according to client who are in front of me. Understand the client needs and make them very comfortable
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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