Subject: Arabic Language Test - Md Sufiyan
From: Md Sufiyan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 3 Apr 2021 07:24:38 -0400

| | Foreign Language Screening Test

Name | Md Sufiyan    /  (+91) 9718809262    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi sir,

Welcome to babyshop.com.
You are our valuable customer and important to us, we respect you and your relation with us.
we are very sorry for the inconvenience happened to you due to some external reasons.We are always happy to serve our customers and it is our first priority and duty.
We are checking the status and finding how the inconvenience happened, we are professional company we assure you to deliver your order as early as possible.
thank you for contacting us and raising the complaint.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | na

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