Subject: Portuguese Language Test - Nabeel Ahmad
From: Nabeel Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Apr 2021 16:11:48 -0400

| | Foreign Language Screening Test

Name | Nabeel Ahmad    /  (202001) 8979345450    / [email-masked]
Whats your first language | Portuguese

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hey Sir/ mam

Yes your order is ready for dispatching but some little confusion about your address,
if you re-sent your address with reply of this message its really help us.

Thank you!

Thanks and regard
Nabeel ahmad

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hey, abdul

Yes, definitely resolve your issue as soon as possible our team is already working on it, i just forward request to further team then definitely resolve my backend team

Thanks and Regards
Nabeel ahmad

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