Subject: Trainer Candidate - shalini sikarwar
From: shalini sikarwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Apr 2021 04:23:19 -0400

| | Tech Support Test

Name | shalini sikarwar
E-mail | [email-masked]
Phone Number | (+91) 8839481362
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Info edge india ltd | associate senior executive | 27/10/2020 | 26500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | immediately
Please briefly describe your work experience specifically in training? | i am having experience in inside sales. But as of now i know the process so i can do the training also
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

keeping your customer satisfied is good customer service.
keeping your customer satisfied and also keeping them loyal is great customer service.

What according to you makes you a good candidate for this position? | qualities i am having are:- focussed, patience, know how to handle the pressure, hardworking
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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