Subject: Re: SSBS audit report - 29-MaR-2021.
From: Harsh Sharma <[email-masked]>
To: Vimal Tewari <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, pritish <[email-masked]>, Dimpy Chawla <[email-masked]>, nushat hashmi <[email-masked]>, deeksha <[email-masked]>
Date: Wed, 31 Mar 2021 09:30:31 -0700 (MST)

For ticket 83699, unable to assign as there is no previous ticket for this customer and for password reset email is not provided by cx. Replied to cx 

Thanks! 
Harsh Sharma 

From: "Vimal Tewari" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]>, "pritish" <[email-masked]>, "Dimpy Chawla" <[email-masked]>, "harsh sharma" <[email-masked]>, "nushat hashmi" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Wednesday, 31 March, 2021 07:29:34 
Subject: SSBS audit report - 29-MaR-2021. 

Hi Team, 
PFA for SSBS audit report, dated- 29-MaR-2021. 
@Nushat, Can you explain what happened here, why no response at all? 
Dated: 29/03/2021 	

Ticket Number 	SLA 	Correct Technician 
83565 	Breached & No Reply 	Yes 
83566 	Breached & No Reply 	Yes 
83567 	Breached & No Reply 	Yes 

For Email: No open tickets for Live Salesman as mentioned below. 

For Calls: No abandon calls so far. 

Thanks & Regards 
Vimal Tewari