Subject: RE: Phone Test - 30th March
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: "Heta Nyrhinen (HNYR)" <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>, Ashish Dabral <[email-masked]>, deeksha <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Tue, 30 Mar 2021 11:35:54 +0000

Hi Pritish,

For me it’s not working, I just now tried from my mobile and also from Talkdesk.

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 4470 0119​
+45 21684511
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/jp/gaming/products/gsp-602-1000414>

eposaudio.com · Follow us here
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​<https://www.facebook.com/eposaudiogaming/><https://twitter.com/eposaudiogaming><https://www.linkedin.com/company/eposaudio/mycompany/><https://www.instagram.com/eposaudiogaming/>​<https://www.youtube.com/user/sennheisergaming><https://www.linkedin.com/company/eposaudio/>

From: Pritish Nandi <[email-masked]>
Sent: 30. marts 2021 13:33
To: Josephine Veena Dorairaj (JVDO) <[email-masked]>
Cc: Heta Nyrhinen (HNYR) <[email-masked]>; Sara Aknooni (SRAK) <[email-masked]>; Ashish Dabral <[email-masked]>; deeksha <[email-masked]>; Saurabh Dadu <[email-masked]>
Subject: Re: Phone Test - 30th March

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Josephine,

Ashish just tested it from his talkdesk and it worked and when I tried again it went to ECO test. Not sure what is going wrong as it is very strange. Ashish is still checking why this is happening.

+44 7723494761

Regards,
Pritish

________________________________
From: "Josephine Veena Dorairaj, JVDO" <[email-masked]<mailto:[email-masked]>>
To: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>, "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>, "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 30, 2021 4:54:01 PM
Subject: RE: Phone Test - 30th March

Hi Pritish,

Thank you.

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 4470 0119​
+45 21684511
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fjp%2Fgaming%2Fproducts%2Fgsp-602-1000414&data=04%7C01%7Cjvdo%40eposaudio.com%7C3e9d951bdb904e37390008d8f36f9f68%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637527008047635063%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Krv0jeZpHbouvmrywglRlV40yvNDcgGeA268izdKCAQ%3D&reserved=0>

eposaudio.com · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Cjvdo%40eposaudio.com%7C3e9d951bdb904e37390008d8f36f9f68%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637527008047635063%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5cSGmqizw4ZuGMEiAFQLHfP7jaUxLP7rw8FY19Q1bWc%3D&reserved=0>
​<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposaudiogaming%2F&data=04%7C01%7Cjvdo%40eposaudio.com%7C3e9d951bdb904e37390008d8f36f9f68%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637527008047645057%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mohfgBfN2gU%2BFOiGRE%2F7f4ZU%2BtFr6qcqxIUkP5krREA%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudiogaming&data=04%7C01%7Cjvdo%40eposaudio.com%7C3e9d951bdb904e37390008d8f36f9f68%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637527008047645057%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=h3fLyf9R0EQLnrpd%2BOJ5gCHiJVOrwukyyzFEPTzaUdk%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2Fmycompany%2F&data=04%7C01%7Cjvdo%40eposaudio.com%7C3e9d951bdb904e37390008d8f36f9f68%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637527008047655053%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mocjCEkSW5ihcn2dIEp00p2Ex4O%2FKGAKl8qncPbM9mM%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudiogaming%2F&data=04%7C01%7Cjvdo%40eposaudio.com%7C3e9d951bdb904e37390008d8f36f9f68%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637527008047655053%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DszGvxG7%2BzM4yOtHcjxRVWN%2FJkzglbLA4xpKOsgMCw0%3D&reserved=0>​<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fsennheisergaming&data=04%7C01%7Cjvdo%40eposaudio.com%7C3e9d951bdb904e37390008d8f36f9f68%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637527008047655053%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lc0bUtDlfYb6ZdHcsbbWwgvvVzpp0xGl959ZeY%2FR1Tg%3D&reserved=0>

From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Sent: 30. marts 2021 13:19
To: Josephine Veena Dorairaj (JVDO) <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>; Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>; Ashish Dabral <[email-masked]<mailto:[email-masked]>>; deeksha <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Phone Test - 30th March

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Josephine,

We have tested inbound numbers and all numbers are working except UK Gaming. Ashish is checking it with Talkdesk.

PFB the results for your reference.

Country
Inbound
Date
Remarks
US
Working Fine
30-Mar-21
CA
Working Fine
30-Mar-21
BZ
Working Fine
30-Mar-21
MX
Working Fine
30-Mar-21
UK
30-Mar-21
UK Gaming is not working and going to Eco Test
FR
Working Fine
30-Mar-21
DE
Working Fine
30-Mar-21
DK
Working Fine
30-Mar-21
BE
Working Fine
30-Mar-21
NL
Working Fine
30-Mar-21
SE
Working Fine
30-Mar-21
NO
Working Fine
30-Mar-21
FL
Working Fine
30-Mar-21
ES
Working Fine
30-Mar-21
IT
Working Fine
30-Mar-21
BG
Working Fine
30-Mar-21
PL
Working Fine
30-Mar-21
JP
Working Fine
30-Mar-21
HK
Working Fine
30-Mar-21
AU
Working Fine
30-Mar-21
AT
Working Fine
30-Mar-21
CH
Working Fine
30-Mar-21
SG
Working Fine
30-Mar-21
CN
Working Fine
30-Mar-21
IN
Working Fine
30-Mar-21
IE
Working Fine
30-Mar-21
HU
Working Fine
30-Mar-21
RU
Working Fine
30-Mar-21
442039664949
Working Fine
30-Mar-21

Regards,
Pritish Nandi