Subject: New Reply Received - Re: High Country Fitness - On going Issues report for LMI support
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Mon, 29 Mar 2021 02:08:29 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Re: High Country Fitness - On going Issues report for LMI support  Ticket comment <div>Hello Charlotte,</div>
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<div class="">I was going to follow up with you again today as I have not had a reply.</div>
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<div class="">Yes of course I still need you as nothing has changed.</div>
<div class="">The automation command for the projector is still not working and we are still having to do this manually.</div>
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<div class="">As we all know, this is not the reason this system was created. It is making life harder having to remember to turn the projector on and off before and after each class.</div>
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<div class="">I look forward to hearing how this will be resolved.</div>
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<div class="">Thank you and have a great day!</div>
<div class="">Manuela </div>
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<br class="Apple-interchange-newline">Manuela Berchtold <br class=""><span style="font-size: 13px; font-weight: 500; letter-spacing: 0px" class="">Owner</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 29 Mar 2021, at 12:49 pm, Les Mills International &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt; wrote:<br class="Apple-interchange-newline">
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<div dir="ltr" class="">Hi Manuela,</div>
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<div dir="ltr" class="">​Is there any news on the firmware version of the projector?</div>
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<div dir="ltr" class="">If you still require our assistance please let us know.</div>
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<div dir="ltr" class="">Thanks</div>
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<div dir="ltr" class="">Charlotte<br class=""><br class="">Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4392" rel="noreferrer" class="">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4392</a>
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                            On
                            Wed, 24 Mar at  4:24 PM
                            <span class="separator">,  Jasmine &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt;  wrote:
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<span style="margin:0px; font-size:10pt" class="">Thanks for your email.</span>
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<div style="margin:0px; font-size:10pt" class="">I am out of office on Wednesday the 24th March and unable to respond. </div>
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<div style="margin:0px; font-size:10pt" class="">I will attend to your email upon my return from Thursday the 25th March.</div>
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<span style="margin:0px; font-size:10pt" class="">Have a great day!</span><br class="">
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4392