Subject: Arabic Language Test - thomas ochola saki saki
From: thomas ochola saki saki <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Mar 2021 07:24:56 -0400

| | Foreign Language Screening Test

Name | thomas ochola saki saki    /  (+91) 8923153533    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Baby shop

dear customer
We thank you for contacting our service for all of your baby needs we always ready to be at your service , Hope you accept our humble apology for the delaying it was because of several temporary technical issues that are completely been solved.
Your order with the id 9643039489 will be delivered today at 4:00 pm

thank you for contacting us Baby Shop always at your service

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | na

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