Subject: Re: [Talkdesk Inc.] Re: Urgent - Number Provisioning
From: Saurabh Dadu <[email-masked]>
To: Talkdesk Inc <[email-masked]>, "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, Ashish Dabral <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Thu, 25 Mar 2021 11:03:26 +0000

Hi Carlos,

Thanks for your email. Yes, thats correct, we wish to use SIP Forwarding/BYOC. We already have an X-Connect set-up between Talkdesk and Voxebone. We wish to use that connection for these 2 numbers.

Kind regards,

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Carlos Pires (Talkdesk Inc.) <[email-masked]>
Sent: 25 March 2021 4:31 PM
To: Saurabh Dadu <[email-masked]>
Subject: [Talkdesk Inc.] Re: Urgent - Number Provisioning

##- Please type your reply above this line -##

Your request (262991) has been updated. To add additional comments, reply to this email.

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Carlos Pires (Talkdesk Inc.)

Mar 25, 2021, 11:01 GMT

Hi Saurabh,

Thank you for reaching out to us regarding this topic.

We noticed that we had a ticket from Dora Bailão (#241144<https://support.talkdesk.com/hc/requests/241144>) with the initial idea of porting these numbers over to Talkdesk but later asked us to leave it on-hold until further notice.

In case you do not wish to port these numbers but instead set up a BYOC / SIP Forwarding with Talkdesk<https://support.talkdesk.com/hc/en-us/articles/203363289-How-to-set-up-BYOC-SIP-Forwarding-with-Talkdesk?source=search> let me know and I'll forward your request to the appropriate team so that they can provide you the best assistance possible.

Best regards,

Carlos
- Talkdesk Porting & Numbers Team

You can also call us during office hours: (please have your ticket number ready)

US: +1 888 743 3044
UK: +44 20 3322 6242
PT: +351 308 806 998

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Saurabh Dadu

Mar 25, 2021, 9:34 GMT

Dear Sir,

This is regarding our Talkdesk account epos.talkdesk.com

We have 2 numbers from our numbers provider Voxebone connected through Xconnect which are not showing provisioned on Talkdesk side.

+61744103360
+61863369954

Kindly provision them ASAP.

Kind regards

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203

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