Subject: Arabic Language Test - Khaled Alawi
From: Khaled Alawi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Mar 2021 04:04:08 -0400

| | Foreign Language Screening Test

Name | Khaled Alawi    /  (0091) 9346544942    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

مرحباً عزيزي العميل؛ نحن نأسف لسماع هذاالكلام
سوف نعمل جاهدين لتسليمك الطلبيه بأسرع وقت ممكن
شاكرين لكم اختيار شركتنا للتبضع .

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

مرحباً عزيزي العميل؛ نحن نأسف لسماع هذاالكلام
سوف نعمل جاهدين لتسليم الطلبيه والاستلام بأسرع وقت ممكن
كما نسعى جاهدين لخدمتكم بافضل ما يمكن ونحن نتأسف لما بدر من طرفنا

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