Subject: French Language Test - Shubham Jha
From: Shubham Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Mar 2021 02:42:28 -0400

| | Foreign Language Screening Test

Name | Shubham Jha    /  (+91) 9910476494    / [email-masked]
Whats your first language | French

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello.. In the right top go to the menu then to order my order there you select the order
Which you have placed.... Click on track order to know the detail...Also u may check your mail and SMS where you will be  notified with estimated delivery date....while your order itself it shows you estimated delivery date

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello.. In the right top go to the menu then to order my order there you select the order
Which you have placed.... Click on track order to know the detail...Also u may check your mail and SMS where you will be  notified with estimated delivery date....while your order itself it shows you estimated delivery date

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