Subject: Re: Chat audits - Jayway+Doha+Txt+Colocation - 22-MaR-2021.
From: Nushat Hashmi <[email-masked]>
To: Vimal Tewari <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, pritish <[email-masked]>, Abhishek Dalal <[email-masked]>, Harsh Sharma <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 23 Mar 2021 18:53:44 -0700 (MST)

Hi Ma'am, 

This is not another process response. It is the same process response. We have two prices link colocation price link and dedicated server prices link . By mistake I send the dedicated price link instant of colocation price link. 

Thanks and Regards. 
Nushat Hashmi 

From: "Vimal Tewari" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]>, "pritish" <[email-masked]>, "Abhishek Dalal" <[email-masked]>, "Harsh Sharma" <[email-masked]>, "nushat hashmi" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Tuesday, 23 March, 2021 21:47:55 
Subject: Chat audits - Jayway+Doha+Txt+Colocation - 22-MaR-2021. 

Hi Team, 

PFA for the audit report for dated 22-MaR-2021. 

Chat ID: QQWDLL7JPI 
08:27:18 pm) Vimal - Hello, would you like to talk about our services? 
08:27:18 pm) Visitor - hi 
08:27:40 pm) Visitor - i need 1u colocation 
08:32:24 pm) Visitor - Visitor left the chat. No response by agent & chat was taken by @Vimal - I was on a break & meanwhile Ashish was handling on my behalf. 

Total Chat availability for Colocation dated 22-MaR-2021 : 23h 58min 
Series 	7am-8am 	1pm-2pm 	2pm-3pm 	3pm-4pm 	10pm-11pm 
Availability 	59min 8s 	59min 55s 	59min 51s 	59min 53s 	59min 38s 
Agent on shift 	Nushat 	Nushat + Vimal 	Nushat + Vimal 	Nushat + Vimal 	Abhishek 
================================================================================================ 
Total Chat availability for JayWay dated 22-MaR-2021 : 23h 58min 
Series 	7am-8am 	10pm-11pm 
Availability 	58min 47s 	59min 31s 
Agent on shift 	Nushat 	Abhishek 

Thanks & Regards 
Vimal Tewari