Subject: Arabic Language Test - Saleem Ahmad
From: Saleem Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Mar 2021 11:16:50 -0400

| | Foreign Language Screening Test

Name | Saleem Ahmad    /  (+91) 9971960374    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear,
Sir/ Ma'am
First of all thank you for shopping with babyshop. As per saw your order , your item is under process. Whenever you're item is available in stock we will be delivered to you with in 2 to 3 days.
And also we noted your query and forwarded to our concern person and your problem will be solved with in 2 to 3 days.
And also we really apologize to inconvenience to you.
Thanks shoping with babyshop.
Have a nice day.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear,
Sir/ Ma'am
First of all we thank you for shopping with babyshop.I forwarded to your complaint for concern person.
We will assure that you will be received your right product as per your request.
I really glad to contact us and shoping with us.
We are really apologize for rude wehaviour for our executive side.
Thanks for connecting with us.
Any other questions.
Have a nice day.

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