Subject: Chat audits - Jayway+Doha+Txt+Colocation - 19-MaR-2021 & 20-MaR-2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, harsh sharma <[email-masked]>, nushat hashmi <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Mon, 22 Mar 2021 05:55:45 -0700 (MST)

Hi Team, 

PFA for the audit report for dated 19-MaR-2021 & 20-MaR-2021. 

Chat ID: QQZ6XUAFZ5 
04:55:53 am) Harsh - Hello, would you like to talk about our services? 
04:55:53 am) Visitor - Need help tracking a hacker that keeps hacking devices 
04:56:49 am) Visitor - The chat was closed because Harry had lost internet connection. Please explain, what went wrong cause there was "No Response" with-in 30sec & then chat was closed? 

Chat ID: QQP8PEJ5KT 
12:59:53 am) Visitor - Hello! Looking into a colocation in the silicon valley. I need one rack (42U), 8kw of power, 500 mbps upload speed, 24/7 security plus our rack under lock and key. What would be the pricing for this? 
01:00:38 am) Nushat - Okay 
01:01:32 am) Nushat - Please allow me a moment to check this for you. 
01:06:33 am) Nushat - Are we still connected? 
01:06:40 am) Visitor - Yes 
01:06:45 am) Visitor - Waiting on your verdict 
1:06:55 am) Nushat - You can check all Dedicated Server Pricing here:https://www.colocationamerica.com/dedicated-servers-all. Although, the final resolution was correct but may I ask customer want Colo pricing but you shared Dedicated pricing, why? 

Chat ID: QQ4AE4BQEI - Chat was taken by @Harsh - Typo Errors - Please be extra cautious while doing a chat and try not to repeat such mistakes!! 

Total Chat availability for Colocation dated 19-MaR-2021 : 23h 50min 
Total Chat availability for Colocation dated 20-MaR-2021 : 22h 50min 
======================================================== 
Total Chat availability for JayWay dated 19-MaR-2021 : 23h 51min 
Total Chat availability for JayWay dated 20-MaR-2021 : 23h 40min 

Thanks & Regards 
Vimal Tewari