Subject: Re: Missed Chat COLO
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Mon, 22 Mar 2021 11:51:24 +0000

Ashish who was responsible for this?

Sent from my iPhone

On 22 Mar 2021, at 17:15, Pritish Nandi <[email-masked]> wrote:

Hi Ashish,

Just to update you there are 5 missed chats on colo on Saturday. I am not sure who was available but they were surely not logged in.

These would not come in the audit report if the agent does not check the tickets sections of the Livechat.

<17404986.45499999>

Regards,
Pritish Nandi