Subject: Chat transcript
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 14:14:12 -0400

Chat transcript

	
		
			Name: Database Mart
		
			E-mail: [email-masked]

	Harry Sat, 03/20/21 01:03:20 pm America/Chicago
	
		Hello. How may I help you?

	Database Mart 01:03:59 pm
	
		Our server 208.70.254.42 is unreachable. Please help check it. Very urgent.

	Harry 01:04:55 pm
	
		Could you please share your server id?
	
		Are we still connected?

	Database Mart 01:07:40 pm
	
		Server ID: PDS1286
	
		At the moment, it's up. But in the past 50 minutes, it was down.
	
		Please help check the reason.

	Harry 01:08:50 pm
	
		I am raising it to the support team and someonw will get back to you and get the issue fixed.
	
		Is there anything else I can help you with today?

	Database Mart 01:10:03 pm
	
		We require the reason on the chat.

	Harry 01:10:39 pm
	
		I am not from the supoort team. I am just a front desk executive.
	
		if you want you can write to the support team on [email-masked]
	
		Is there anything else I can help you with today?

	Database Mart 01:12:52 pm
	
		No

	Harry 01:13:12 pm
	
		It was nice talking to you. Have a great day, goodbye!

	System 01:13:16 pm
	
		Harry archived the chat

	9m 56s

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