Subject: Tech Support Candidate - Danish Shah
From: Danish Shah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Mar 2021 12:11:43 -0400

| | Tech Support Test

Name | Danish Shah
E-mail | [email-masked]
Phone Number | (+91) 7006182923
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Srinagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will see what type of error I got
Then I will work accordingly
If it's a network issue then I will check whether I m connected with internet or not and I will turn the wifi off n then on and reconnect and try again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the speaker
Turn on the bluetooth on mobile phone
Then search on your moble phone find the speaker
Pair with the speaker and it's ready to go

What according to you makes you a good candidate for customer service or technical support job? | Patience and good listening and understanding
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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