Subject: Internet Issue
From: "GRACE ODETTE. BOUSSI" <[email-masked]>
To: Pritish Nandi <[email-masked]>, Ashish Dabral <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Fri, 19 Mar 2021 01:09:56 -0700 (MST)

Yesterday around 6 p.m. we had a network issue, I was in the middle of the chat when it happened. 
The client stated that "the agent left without notice". 
So I just wanted to justify why I left the chat without telling the client. 
The ticket number is 136851. 

Thanks and regards. 

Grace Boussi