Subject: Arabic Language Test - Mumtaz Alam
From: Mumtaz Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 19 Mar 2021 02:58:17 -0400

| | Foreign Language Screening Test

Name | Mumtaz Alam    /  (110025) 9653085732    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I Will talk customer with respect and try to understand his problem and convince him and I will solve his problem after I convey him next time for shopping if any mistake like late order and any thing else I apologize him
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Firstly I will talk to customer and try to know about his problem and I will ensure him that his problem Will be solved and settled soon

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