Subject: 💰 A webinar, case study & infographic to help drive revenue in 2021
From: LivePerson <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 10:13:54 -0500 (CDT)

The results are in: how messaging and automation can drive revenue in 2021

Are messaging and automation smart strategies for your brand? All signs point to yes in LivePerson’s annual Consumer Report. We surveyed 5,000+ global consumers and found a rising desire for messaging, a growing familiarity in messaging with bots, and key insights around when and where consumers want to see automation.

https://www.liveperson.com/resources/reports/consumer-preferences-2020/

Say goodbye to the generational divide
85% of consumers prefer messaging over phone calls, a 31% YOY increase. And the percentage of consumers 65 and older that agree is astounding.

Bring on the bots
Consumers understand the value bots bring and actually prefer them to humans for routine cases like tracking shipments, resetting passwords, or checking account balances.

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