Subject: Chat audits - Jayway+Doha+Txt+Colocation - 16-MaR-2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, harsh sharma <[email-masked]>, nushat hashmi <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Wed, 17 Mar 2021 05:38:07 -0700 (MST)

Hi Team, 

PFA for the audit report for dated 16-MaR-2021. 

Total Chat availability for Colocation dated 16-MaR-2021 : 23h 57min 
Series 	7am-8am 	1pm-2pm 	2pm-3pm 	3pm-4pm 	10pm-11pm 
Availability 	58min 17s 	59min 27s 	59min 57s 	59min 24s 	59min 52s 
Agent on shift 	Nushat 	Nushat + Vimal 	Nushat + Vimal 	Nushat + Vimal 	Abhishek 
=========================================================================================== 
Total Chat availability for JayWay dated 16-MaR-2021 : 24h 
Series 	7am-8am 
Availability 	59min 53s 
Agent on shift 	Nushat 

Thanks & Regards 
Vimal Tewari