Subject: Ticket re-opened - [#4374] Resend new access
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 16 Mar 2021 14:41:49 +0000

Hi Pritish Nandi,  Ticket “#4374 – Resend new access ” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4374 to view the ticket.  Ticket comment   
The password is not working 

 
 
Adma11@20 

 

 

 

 

 

Best Regards.

 

 
Marcos Cruz

Group Exercise Manager

 

 
Fitness First Platinum

Abu Dhabi Mall & Dalma Mall

Club:  02 6746991   Cell: 050 7220278

email: [email-masked] 

[email-masked] 
 
www.fitnessfirst-me.com

FOLLOW
 US ON:      

 

 

 

 

 

 

  
 From: Les Mills International <[email-masked]> 
Sent: Tuesday, March 16, 2021 5:54 PM 
To: Gx Adm <[email-masked]> 
Cc: Dana Fabro <[email-masked]>; marija nikolic <[email-masked]> 
Subject: Re: Resend new access

 
 External email sender, please take precaution. 

 
 Hi Marcos, 
 ​ 
 
 Thank you for reaching out support today. 
 ​ 
 
 The access code is active only one month after its creation, therefore it does not match. But you don't need a access code to connect your new iPad to Studio 1. I see that your old device has been removed. Now you need to download the Les Mills
 Virtual App to your new iPad from the App Store and log in using your username: [email-masked] and the password you created, please do not use the temporary password: Tp0#AvXwcnZA. 

 
 Please let us know how it goes. 
 ​ 
 Best regards, 
Olesia 
Customer Services 
Les Mills Virtual App 
 
Ticket: 
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4374

 On Wed, 17 Mar at 2:11 AM 
, Marcos Cruz <[email-masked]> wrote:

Hi, 

 

 
This is Marcos From FF Abu Dhabi Mall, you can see below our access and we got the new ipad, I did
 all process but the access CODE does not match.  

 

 
 
Username: [email-masked] 

Password: Tp0#AvXwcnZA 

 

 
ACCESS CODE: e7f1b2a2-2559-f023-e279-38ea203297b4  
 
Can you double check it? 

 
 
Thank you 

 

 

 
 
Best Regards.  

 
 
Marcos Cruz  
 
Group Exercise Manager  

 
 
Fitness First Platinum  
 
Abu Dhabi Mall & Dalma Mall  
 
Club:  02 6746991   Cell: 050 7220278

email: [email-masked] 

[email-masked] 
 
www.fitnessfirst-me.com

FOLLOW
 US ON:      

 

 

 

 

 

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