Subject: Arabic Language Test - Mohamed Zubair
From: Mohamed Zubair <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Mar 2021 08:29:24 -0500

| | Foreign Language Screening Test

Name | Mohamed Zubair    /  (91) 8939797986    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | We apologise for the mistake and we will deliver your order within 24 hours surely. So don't raise complaint against us ,it's the last mistake ,wait for your order , have a good day.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | We will make apology from the support team it's their mistakes. I will make them to you kindly, pls make the order sure whether it is available or not . Thank you for contacting us .

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