Subject: Arabic Language Test - abdalla suliman
From: abdalla suliman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Mar 2021 04:13:09 -0500

| | Foreign Language Screening Test

Name | abdalla suliman    /  (+91) 7409738060    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

we are really for  delay  you are supposed to received your order on day we apology for that we will make sure to delivery your shortly  and also we are sorry for misbehave of our courier we raised a complaint to transport company to deal with that employee  and we will try our best to improve our service to serve you better
thanks

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | thank

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