Subject: Transcript of Thursday, March 11th, 2021, 05:26:28 pm. Operator: Harry. Visitor: Laura
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Thu, 11 Mar 2021 12:36:14 -0500

Chat transcript

	
		
			Name: Laura
		
			E-mail (optional): 

	
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	Harry Thu, 03/11/21 05:26:28 pm UTC
	
		Hello! How may I help you?

	Laura 05:27:30 pm
	
		Hello, Harry! does Nico still work for your company? He had helped plan a trip for us and it was postponed along with life. Would like to redo...

	Harry 05:29:04 pm
	
		Please allow me a moment
	
		I am a front desk executive, I will forward your query to the team and they will get back to you with the details.
	
		How many people are travelling?

	Laura 05:31:09 pm
	
		Thank you! 2 adults...

	Harry 05:31:16 pm
	
		Which country are you travelling from?

	Laura 05:31:31 pm
	
		From the US

	Harry 05:31:48 pm
	
		Which country you want to travel and on what dates?

	Laura 05:32:09 pm
	
		Italy and maybe Austria
	
		In June, the dates are flexible

	Harry 05:32:26 pm
	
		Any additional activities/interest?

	Laura 05:33:32 pm
	
		yes, we need villas or studios or apts. Places with kitchens as we have some food allergies.

	Harry 05:33:41 pm
	
		Sure, I can get one of our expert vacation planners to get in touch with you with more information. 

May I know your name, email and phone number?

	Laura 05:34:09 pm
	
		Laura 760.774.3566; [email-masked]
	
		Nico had set up a trip in 2019, but all fell by the wayside. Thank you, Harry!

	Harry 05:35:17 pm
	
		Thank you for confirming your details and will try if Nico would be available to contact you again.

	Laura 05:35:42 pm
	
		I appreciate it!

	Harry 05:35:48 pm
	
		I have forwarded your details and someone will get back to you with an update at their earliest convenience.
	
		Is there anything else I can help you with?

	Laura 05:36:06 pm
	
		Just have a great day...

	Harry 05:36:08 pm
	
		It was nice talking to you. Have a great day, goodbye!

	System 05:36:13 pm
	
		Harry archived the chat

	9m 45s

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