Subject: Arabic Language Test - shanam khan
From: shanam khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Mar 2021 06:15:21 -0500

| | Foreign Language Screening Test

Name | shanam khan    /  (248009) 7701849918    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi sir/ma'am,

Our sincere apologies for the inconvinience caused to you. We request you to please bare with us and let our team analyse the situation.

Our delivery boy will get in gouch with you and deliver the package within the time frame.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | vingbn

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