Subject: Arabic Language Test - Sayyid suhaib Thangal
From: Sayyid suhaib Thangal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Mar 2021 04:54:39 -0500

| | Foreign Language Screening Test

Name | Sayyid suhaib Thangal    /  (91) 9400524702    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer

I am regretted in your inconvenience, as customer support executive i would take stringent measures against those who made this great mistake, i will take measures to send you your order and we do not want your payment for this order,

Regards

customer support executive

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer

I am so regretted in your inconvenience, i would send your prescribed colour as soon as possible, and i would take measures against those who did misbehave very badly our customer like you, i am certain that you will never ever have like this bad experience in future.

Regards

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