Subject: Arabic Language Test - Abdul Salam
From: Abdul Salam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Mar 2021 04:32:55 -0500

| | Foreign Language Screening Test

Name | Abdul Salam    /  (91) 9746466758    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi customer

Thanks for your email

We are deeply sorry for the late delivery and we understand your situation we will try out maximum level to place you the order in time...due to some technical problem our delivery team were unreachable . We are to hear you all

Regards
The babyshop team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi

Hope you are having a good day

As per your email we are very sorry for the concern..we will deliver the same product which you ordered we are regretting on this we would like to prefere the issue and resolve as Soon as possible. We are very sorry for the rude behavior from our team..we wish you to purchase more ..

Regards and Thanks

TEAM .

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