Subject: Arabic Language Test - Mozaffar Ul Islam
From: Mozaffar Ul Islam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Mar 2021 02:39:06 -0500

| | Foreign Language Screening Test

Name | Mozaffar Ul Islam    /  (847303) 8409399604,    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Thanks for you emailed us. I will solve your queries as soon as possible.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

On behalf of BabyShaop Team, I want to extend my sincerest apologies for the negative experience that you had with our courier team.

I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service. Please resend your orders as well as I will deliver your orders as you pleased.

I am very sorry for what happened. It was unacceptable and will never happen again.
please Please contact customer support for any further concerns you might have.

sincerely,

Araman

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