Subject: Tech Support Candidate - Mohammad Haroon Nasir Mohammad Nasir
From: Mohammad Haroon Nasir Mohammad Nasir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Mar 2021 05:13:15 -0500

| | Tech Support Test

Name | Mohammad Haroon Nasir Mohammad Nasir
E-mail | [email-masked]
Phone Number | (91) 9718270049
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi Okhl
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Convergys | Senior customer associate | 7/02/2017 | 23000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I am unable to open any website on the browser. First of all I will check my internet connection, or WiFi is connected or not after that I will try to open the same website on the other browser like Crome or Firefox. If I still face same problem then I will ho to history of my browser and delete cache and cookies. I am sure after going all these trouble shooting I will be able to open the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Setting>Blutooth option> open or on then we need to refresh for connects choose the speaker blutooth and connect with that
What according to you makes you a good candidate for customer service or technical support job? | My patience and dedication towards my work
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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