Subject: Tech Support Candidate - Rahul Sethi
From: Rahul Sethi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Mar 2021 10:22:47 -0500

| | Tech Support Test

Name | Rahul Sethi
E-mail | [email-masked]
Phone Number | (91) 7904473593
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jagamohan,Aska, Odisha
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Application support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ford India | Customer relationship consultant | . | 20000/CTC
Previous Employer 1 | Daimler India | Coordinator | 22/11/2019 | 18000/CTC
Previous Employer 2 | Sify technology | Associate | 10/10/2018 | 11000/CTC

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First will try to clear all history and cookies from the browser thn will try again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First will on the Bluetooth speaker thn will open
Mobile phone Bluetooth and pair the both system to play a music.

What according to you makes you a good candidate for customer service or technical support job? | To give better solution to fix the customer solutions as they expect.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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