Subject: Tech Support Candidate - Azad Khan
From: Azad Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Mar 2021 05:00:12 -0500

| | Tech Support Test

Name | Azad Khan
E-mail | [email-masked]
Phone Number | (44) 7982216872
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | I 7 pul prhlapur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | No experience

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | A&n jinni marketing Pvt limited | T.L | Currently working | 22k
Previous Employer 1 | Iccs | Sr counseling | 2016 | 10k
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check my internet after that I will restart my laptop that's it

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings.
Tap the Bluetooth option.
Turn on Bluetooth.
A list of available devices will appear.
If your speaker is not listed, press the button on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it

What according to you makes you a good candidate for customer service or technical support job? | The candidate emphasizes solving customer needs as quickly and effectively as possible
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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