Subject: Tech Support Candidate - Rajkumar Singh
From: Rajkumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Mar 2021 03:53:18 -0500

| | Tech Support Test

Name | Rajkumar Singh
E-mail | [email-masked]
Phone Number | (000) 9555578940
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
MS office

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Velocis systems off.ltd | Programmer | 29 July 2019 | 22000
Previous Employer 1 | E-centric solutions | Programmer Assistant | 21 August 2016 | 18000
Previous Employer 2 | Neelkanth digital infonet pvt.ltd. | Assistant programmer | 21 September 2015 | 17000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will check my internet connection. If it is working then I will check the website url is correct or not. Then I will check which type of error I am getting while opening the website. Is the error regarding security issues,unauthorised access,website not reachable or browser support that website or not if not then I will open it on other browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on Bluetooth of mobile phone
Switch on Bluetooth speaker then pair both the device through Bluetooth.

What according to you makes you a good candidate for customer service or technical support job? | I am a highly motivated, result-oriented individual, willing to go an extra mile to reach goals and learn along the way.My technical experience equipped me with the relevant skills for this job . I am
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |