Subject: Tech Support Candidate - Abhishek Mishra
From: Abhishek Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Mar 2021 01:05:17 -0500

| | Tech Support Test

Name | Abhishek Mishra
E-mail | [email-masked]
Phone Number | (272202) 9648502987
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Meerut City
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pixeleto Design Agency | Jr Python develop | 30 October 2020 | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check all cookies aste enabled or not. Then check firewall issues, router defects, clear cache, check your internet connection ,use the custom DNS server address

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On bluetooth device on Phone bluetooth.
1- Then then refresh  Phone bluetooth. You see your seapker device is showing in your mobile device.
2-Then pair  you speaker device with you Phone
3- In your phone you got a number for pair other devices.
4- After confirmation or  of number you device are connected.

What according to you makes you a good candidate for customer service or technical support job? | Because ,  In my recent experience , everyday Friday I wanted to attend client call and give the work details... understand the requirements of clients give thm better and straight answer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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