Subject: Tech Support Candidate - Vishwajeet kumar Gupta
From: Vishwajeet kumar Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Mar 2021 00:39:13 -0500

| | Tech Support Test

Name | Vishwajeet kumar Gupta
E-mail | [email-masked]
Phone Number | (110092) 8572937847
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Laxmi nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Managing and troubleshooting Outlook

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sts | Desktop support eng | Working | 11000
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, check that the cable is properly plugged in or not, after that the net propeller is not coming in my system.After that, we will check whether the side we are opening is not a block.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all, you have to take the bluetooth adapter, its driver is installed After that, he will search bluetooth in command command, after that add and divide show now pang and connect

What according to you makes you a good candidate for customer service or technical support job?

Let that field be known
Should have knowledge of desktop support engineer if working on desktop

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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