Subject: Tech Support Candidate - Arnav Kumar
From: Arnav Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Mar 2021 19:39:20 -0500

| | Tech Support Test

Name | Arnav Kumar
E-mail | [email-masked]
Phone Number | (91) 8368392939
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienergizer | Customer executive | 1-02-2021 | 45k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Many times , this is all the needs to fix some issues you may have two make sure internet connection works well . Open ur browser or.
Restart ur device or switch ur device .
Check ur Internet connection works well and good
In ur phone should have 4 g connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.swipe down from the top of the screen.
2.touch and hold Bluetooth.
3.tap pair with new device.

What according to you makes you a good candidate for customer service or technical support job?

I am passing towards my passion for my work .

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |