Subject: Re: SSBS audit report - 06-MaR-2021 & 07-MaR-2021.
From: Harsh Sharma <[email-masked]>
To: Vimal Tewari <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, pritish <[email-masked]>, nushat hashmi <[email-masked]>, Abhishek Dalal <[email-masked]>, deeksha <[email-masked]>
Date: Mon, 8 Mar 2021 10:33:53 -0700 (MST)

Hello, 

The SLA breached because of some internet and login issue, I was trying to login but it was not allowing to do so but it was fine after sometime. Also, as informed phones too are not working for a couple of days, even today as well we are unable to login phones. 

Thanks! 
Harsh Sharma 

From: "Vimal Tewari" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]>, "pritish" <[email-masked]>, "nushat hashmi" <[email-masked]>, "Abhishek Dalal" <[email-masked]>, "harsh sharma" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Monday, March 8, 2021 10:08:24 PM 
Subject: SSBS audit report - 06-MaR-2021 & 07-MaR-2021. 

Hi Team , 

PFA for SSBS audit report, dated- 06-MaR-2021 & 07-MaR-2021. 
@Harsh, Please explain, what happened here? 
Dated: 07/03/2021 	
Ticket Number 	SLA 
82742 	Breached 
82743 	Breached 
82744 	Breached 
82745 	Breached 
82746 	Breached 
82747 	Breached 

For Email: No open tickets for Live Salesman as mentioned below until 10:00PM (IST). 

For Calls: No abandon calls so far. 
Thanks & Regards 
Vimal Tewari