Subject: Tech Support Candidate - RASHMI BANWALE
From: RASHMI BANWALE <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Mar 2021 12:24:09 -0500

| | Tech Support Test

Name | RASHMI BANWALE
E-mail | [email-masked]
Phone Number | (+91) 8839193052
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Seoni
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | | |
Previous Employer 1 | na | | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will restart my device and make sure the Internet Connection works and then I will make sure search results load properly. If searching doesn't work, then there's reason to believe that you're not connected to the Internet. Will Fix the connection issue before proceeding.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.I will on the bluetooth on my phone.
2.I will on bluetooth device.
3.Pair both the devices.

What according to you makes you a good candidate for customer service or technical support job? | Having a technical degree, technology always fascinates me. Apart from that I like to help people and befriend with them.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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