Subject: Tech Support Candidate - Satender singh negi
From: Satender singh negi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Mar 2021 07:03:16 -0500

| | Tech Support Test

Name | Satender singh negi
E-mail | [email-masked]
Phone Number | (91) 931506428
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mundey broadcasting services | Technical support Engineer | 28 Feb 2021 | 35000
Previous Employer 1 | AGS transect technologies | TECHNICAL SUPPORT Enginner | 2 dec 2019 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I check website url right or wrong and then I will check internet working or not and then browser tools settings if every thing fine so, issue is from Backend (Website down).

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Power on the Bluetooth speaker also speaker Bluetooth button and then same click the Bluetooth icon just on Bluetooth in your phone, it will search automatically if you found your Bluetooth speaker name paired the both and enjoy.
What according to you makes you a good candidate for customer service or technical support job? | Problem solver & experience with customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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