Subject: Re: [Talkdesk Inc.] Re: epos - Calls are not routed into IVR
From: Ashish Dabral <[email-masked]>
To: Talkdesk Inc <[email-masked]>
Date: Mon, 8 Mar 2021 03:14:13 -0700 (MST)

Hi Monica, 

Thank you for your email. 

We are receving calls on this number. However, we cannot hear the IVR message on this number. 

Please assit 

Regards, 
Ashish Dabral 

From: "Mónica Pinto (Talkdesk Inc.)" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Monday, March 8, 2021 3:40:19 PM 
Subject: [Talkdesk Inc.] Re: epos - Calls are not routed into IVR 

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Your request (258691) has been updated. To add additional comments, reply to this email. 

			

Mónica Pinto (Talkdesk Inc.) 

Mar 8, 2021, 10:10 GMT 

Hello Ashish, 

Thank you for reaching out to us. 

We will definitely help you with this one. Would you mind just elaborating what you mean by not routing through IVR? 

Can you not hear the IVR message on this number? 
Is the number unable to receive any calls? 

Best regards, 

Monica Pinto 
Technical Support 

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Ashish 

Mar 8, 2021, 9:19 GMT 

For following number (45 7071 6469) calls are not going through into IVR