Subject: [Talkdesk Inc.] Re: epos - Calls are not routed into IVR
From: "Mónica Pinto (Talkdesk Inc.)" <[email-masked]>
To: Ashish <[email-masked]>
Date: Mon, 08 Mar 2021 10:10:19 +0000

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Mónica Pinto, Mar 8, 2021, 10:10 GMT

Hello Ashish,

Thank you for reaching out to us. 

We will definitely help you with this one. Would you mind just elaborating what you mean by not routing through IVR?

Can you not hear the IVR message on this number?
Is the number unable to receive any calls?

Best regards,

Monica Pinto
Technical Support

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Ashish, Mar 8, 2021, 9:19 GMT

For following number (45 7071 6469) calls are not going through into IVR

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