Subject: Tech Support Candidate - ANIL KUMAR
From: ANIL KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Mar 2021 03:26:42 -0500

| | Tech Support Test

Name | ANIL KUMAR
E-mail | [email-masked]
Phone Number | (84496) 15372
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | AMROHA
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - advance
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HPE | CUSTOMER SUPPORT ENGINEER | CURRENT EMPLOEE | 16650
Previous Employer 1 | IL&FS | DISTT. SYSTEM CORDINATOR | 31 MARCH 2017 | 10000
Previous Employer 2 | Targus Technology | Customer Support Engineer | 30 july 2014 | 8000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Before I will check internet connectivity and browser setting check and all history delete and browser application reinstall and other etc

Please list the steps to connect a Bluetooth speaker to your mobile phone.

connect a Bluetooth speaker to your mobile phone. :-
Speaker bluetooth on
MOBILE PHONE BLUETOOTH ON AND SEARCH DEVICE AND SLECT SPEAKER BLUETOOTH NAME AND CONNET
IF SPEAKER BLUTOOTH HAS GIVEN PASSWORD THER TUPE PASSWORD AND CONNECT
THEN BLUTTOH SPEAKER HAS BEEN SUCCESSFULLY CONNECT BY PHONE

What according to you makes you a good candidate for customer service or technical support job? | IT CUSTOMER TECH SUPPORT
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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