Subject: Tech Support Candidate - Rohit Singh
From: Rohit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Mar 2021 07:27:56 -0500

| | Tech Support Test

Name | Rohit Singh
E-mail | [email-masked]
Phone Number | (110074) 9205148734
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | chattarpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | i energizer | senior executive | | 17.3k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first of all we will check whether the internet is working or not..... if yes then we will check  what is the error message which is displaying on the screen and troubleshoot that accordingly
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly we will switch on the button of speaker then we will switch on the bluetooth on the mobile phone and the name. of the bluetooth speaker will appear on the screen itself and we will press the connect button . It will  show a sign of connected in the mobile itself which will describe that bluetooth speaker is connected with the mobile.
What according to you makes you a good candidate for customer service or technical support job? | Eager to learn...... always make your communication strong and interaction with the customer .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |