Subject: Tech Support Candidate - Jitendra Bahadur Singh
From: Jitendra Bahadur Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Mar 2021 03:04:09 -0500

| | Tech Support Test

Name | Jitendra Bahadur Singh
E-mail | [email-masked]
Phone Number | (91) 8920635691
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Feel Good Vacations | System Admin | NA | 15000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first i will check my internet connection.
then see what error is coming and try to resolve it with help of google.
it not resolved then call technical person.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first on bluetooth  on mobile and make it visible to everyone.
then on bluetooth device and make it on.
after that on mobile search for new devices
list the bluetooth device and click on it.
then add the bluetooth device.

What according to you makes you a good candidate for customer service or technical support job? | i had great knowledge on computers, ms office, sql server, windows installation, lan and wan support.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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