Subject: Tech Support Candidate - Jai prakash
From: Jai prakash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Mar 2021 01:30:25 -0500

| | Tech Support Test

Name | Jai prakash
E-mail | [email-masked]
Phone Number | (91) 9958669760
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | East vinod nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | na | | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i will whether my internet connection is working or not.
I can restart my device.
I can whether the site is working or not.
I can check website requirement and than check i meet them or not . some websites want cookies enabled or location .
I can use troubleshoot to check.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First i will on the bluetooth speaker.
Than i turn on my device bluetooth.
I will try to find device in the bluetooth section
And than i will connect to the device.

What according to you makes you a good candidate for customer service or technical support job? | i have a good knowledge in computer and devices. I'm using electronic devices and windows for long time. So it makes me good candidate.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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